James Taylor is a leading thinker on the emerging area of Enterprise Decision Management

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James is a prolific writer. This category contains all written items, whether in print or online, attributed to James. Includes interviews, articles, quotes etc. Excluded are those items relating purely to company press releases.

New Column on BR Community

James has just started writing a new column on BR Community called “Rules, Analytics, Decisions” and the first instalment is here (free subscription required).

Article in Teradata Magazine

James wrote a column for Teradata Magazine with Neil Raden introducing enterprise decision management.

Business Decision Management - Part 2 (FAQ)

James and Neil wrote a follow-on piece for the BPM Institute in the form of an FAQ - Business Decision Management - Part 2.

Competing on (customer) decisions

James’ first article for his channel on b-eye-network was published - Competing on (customer) decisions.

Interview on KD Nuggets

James was interviewed for the KD Nuggets Newsletter. The interview with James Taylor, a leading expert on decision management and automation ran in several parts:

Better Customer Treatment Decisions

James’ article Better Customer Treatment Decisions was published in DM Review.

Making Better Decisions in Healthcare

James’ article Making Better Decisions in Healthcare was published in DM Review.

Q&A with James Taylor on Managing Decisions as a Corporate Asset

The current issue of BPM Strategies magazine has a Q&A on decision management - check out the online version of the magazine (members of the BPM Institute only).

Business Decision Management - Part 1

James wrote an initial article on decision management - Business Decision Management - Part 1 for the BPM Institute.

Future of Retail

James’ article on The Future of Retail, an article in the Smart (enough) Business series, was published in DM Review.