James Taylor is a leading thinker on the emerging area of Enterprise Decision Management

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James is often asked for articles and his articles are regularly published. This category includes all articles, in print or online, written by James.

How to Get Smarter with Decision Management

James wrote a new article on How to Get Smarter with Decision Management for BR Community.

Article – Smarter Systems

James’ latest column on BR Community has been published – “Smarter Systems:  Action-oriented, Flexible, Predictive, Learning,”

Business Rules Journal, Vol. 11, No. 2 (Feb. 2010), URL:  http://www.BRCommunity.com/a2010/b524.html

Article – Prepare for impact

Teradata Magazine Online published an article on decisioning by James and Neil: Prepare for impact.

Achieving organization agility using Decision Management

James wrote an article with Vijay Narayanan on using decision management and business process management in combination – Achieving Organization Agility Using Decision Management.

Decision Management Contrasted

James just wrote a new article for BR Community called Decision Management Contrasted.

A Realistic View of Business Rules Engines

James wrote a new article for his Business Rules Community column – A Realistic View of Business Rules Engines.

Analytics in a Multichannel World

James wrote a new article for destinationCRM.com: Analytics in a Multichannel World.

Article on Customer Decisions

James wrote an article on customer decisioning – To Focus on Your Customer, Focus on Your Decisions – in Frost & Sullivan’s Customer Contact eBulletin.

Six Sigma and Decision Management — An Example

James published the second of a pair of articles on decision management and Six Sigma – Six Sigma and Decision Management — An Example.

Six Sigma and Decision Management — Introduction

James published the first of a pair of articles on decision management and Six Sigma – Six Sigma and Decision Management — Introduction.