James Taylor is a leading thinker on the emerging area of Enterprise Decision Management

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James regularly briefs members of the media, other thought leaders and industry analysts. This category lists articles containing significant quotes given by James and used online or in print unless they relate purely to a corporate press release.

Are We Any Closer to Automated Decision Making?

James is quoted and Smart (Enough) Systems is referenced in this article in Insurance Networking News: Are We Any Closer to Automated Decision Making?.

CRM Magazine Article: Decisions, Decisions

CRM Magazine

James is extensively quoted in an article on decision management in CRM Magazine – Decisions, Decisions. As the article says “Neither your best guess nor your gut instinct is good enough anymore. Fortunately, with enterprise decision management, the technology and methodology now exist to help you reach a better conclusion”.

BusinessWeek Article on IBM’s Business Analytics and Optimization Service

James is quoted in IBM Roars into Business Consulting – BusinessWeek discussing IBM’s new service line – Business Analytics and Optimization.

Article on EDM in Teradata Magazine

Joe McKendrick wrote a nice article on how EDM give companies a competitive edge for the Teradata Magazine this month. James was extensively quoted.

Corporate Blogging

James was quoted in Chris Kent’s article Why your CEO’s blog is fading into oblivion (on ragan.com) on the topic of effective blogging techniques and approaches. The article was a response to a Forrester report that referenced James’ work blogging conferences.

Agile Compliance

AlignHugh Taylor (no relation) wrote an article on Agile Compliance for Align Magazine. James is quoted several times in the context of business agility.

Collection Efforts Go Hi-Tech

cardspaymentsPeter Lucas wrote an article in Cards & Payments “Collection Efforts Go Hi-Tech; More card issuers and collection specialists are using new software tools to help staff become more efficient” in which James is quoted extensively.

Software Be Nimble, Software be Quick

Collections and CreditJames is quoted in “Software be Nimble, Software be Quick” in Collections and Credit Risk July 2006 discussing how business rules can bring agility to software development.

Business Rules Not Ruling

SD TimesJames is quoted by Jennifer deJong in this article Business Rules Not Ruling Business Rules will play growing role in business processes, analysts say. The article discusses how business rules technology, while not mainstream, is moving away from the margins.

Are Business Rules Engines for Everybody?

Mortgage TechnologyIn this article, Scott Kersnar the Editor of Mortgage Technology Magazine discusses the value of business rules in the mortgage industry. James is quoted and was the spur for the article.