You are currently browsing the archives for November, 2006.
Why you need an enterprise policy hub published online at the BPM Institute
An extract from James’ chapter in The Business Rule Revolution describing the value of an enterprise policy hub built on a rules platform.
James spoke as part of the Services: Science, Management & Engineering (SSME) program at UC Berkeley in November. The topic is “Challenges and opportunities in customer-led services”:
The growing market for innovative, customer-led services created challenges and opportunities for existing companies and new start-ups alike. Customers are demanding ever-more personalized services and forcing companies to adopt micro-segmentation and more sophisticated targeting approaches. At some point companies must switch from process-centric to customer-centric services. This session will explore customer-led services, some of their challenges and opportunities, and will discuss some current and short-term
future examples.
“I had hunted down James in a quest to find bloggers (or at least, people blogging) around the topics of Business Innovation, or Process Innovation, to invite as speakers for our Business and Process Innovation Summit (BPIS) in October 2006. Having found James blogging away on multiple fronts, and having a great couple of phone calls, I went with the hunch and brought him on board. Happy to report that his session at the event was quite well received (and luckily I was able to sit in on most of his session).
He has a great blend of in-depth examples, humor in delivery, and ability to engage and interact with the audience – very much as his blogging style would suggest (truth in advertising perhaps?). From my standpoint, I’d say this is a random connection that has worked out fabulously for James, myself, and the attendees to our event. Thanks for the collaboration James, and we’ll see you again I hope!” November 1, 2006
Dan Keldsen, Analyst and Consultant, Perot Systems Innovation Lab
Top Resources for Analysts: Excel, Data Analysis, and Business Intelligence
Business intelligence in the enterprise
Winner of the Juicy: Enterprise Data Management, a blog by the VP of Product Marketing at Fair Isaac covering the business intelligence industry and practice. James Taylor has a rare corporate blog that is informative and passionate without feeling like a pitch.
