James Taylor is a leading thinker on the emerging area of Enterprise Decision Management

You are currently browsing the archives for April, 2008.

Competing on (customer) decisions

James’ first article for his channel on b-eye-network was published – Competing on (customer) decisions.

Expert Channel on BI Network (b-eye-network.com)

James has joined the BI Network as an expert. Here’s the announcement from them:

James Taylor is the newest expert for the Business Intelligence Network. His expert channel focuses on competing on decisions. James developed and refined the concept of enterprise decision management or EDM, and he is a passionate advocate of decision management.

The channel is called “Decision Management

Interview on KD Nuggets

James was interviewed for the KD Nuggets Newsletter. The interview with James Taylor, a leading expert on decision management and automation ran in several parts:

Better Customer Treatment Decisions

James’ article Better Customer Treatment Decisions was published in DM Review.