Putting CRM to Work
James published an article on destinationCRM Putting CRM to Work.
You are currently browsing the archives for February, 2009.
James published an article on destinationCRM Putting CRM to Work.
Journal of Management Excellence 2009 February included a Guest Commentary by James on The Overinstrumented Enterprise.
James wrote a new article for the Business Rules Community: Predictive Analytics in a Business Rules Context.
James wrote an article on decision management, business rules and requirements for Modern Analyst: Using Decision Management to improve Requirements | Modern Analyst.