James Taylor is a leading thinker on the emerging area of Enterprise Decision Management

You are currently browsing the archives for May, 2009.

Are We Any Closer to Automated Decision Making?

James is quoted and Smart (Enough) Systems is referenced in this article in Insurance Networking News: Are We Any Closer to Automated Decision Making?.

Six Sigma and Decision Management — Introduction

James published the first of a pair of articles on decision management and Six Sigma – Six Sigma and Decision Management — Introduction.

CRM Magazine Article: Decisions, Decisions

CRM Magazine

James is extensively quoted in an article on decision management in CRM Magazine – Decisions, Decisions. As the article says “Neither your best guess nor your gut instinct is good enough anymore. Fortunately, with enterprise decision management, the technology and methodology now exist to help you reach a better conclusion”.