Are We Any Closer to Automated Decision Making?
James is quoted and Smart (Enough) Systems is referenced in this article in Insurance Networking News: Are We Any Closer to Automated Decision Making?.
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James is quoted and Smart (Enough) Systems is referenced in this article in Insurance Networking News: Are We Any Closer to Automated Decision Making?.
James published the first of a pair of articles on decision management and Six Sigma – Six Sigma and Decision Management — Introduction.

James is extensively quoted in an article on decision management in CRM Magazine – Decisions, Decisions. As the article says “Neither your best guess nor your gut instinct is good enough anymore. Fortunately, with enterprise decision management, the technology and methodology now exist to help you reach a better conclusion”.